Frequently Asked Questions

Everything you need to know about shopping with Scotch Brand for your home and office essentials.

What is the standard shipping timeframe for my order?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.

How can I track my package once it has shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.

What is your return policy for adhesive products and dispensers?

We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return authorization.

Are Scotch Brand products safe for use on delicate home surfaces like painted walls?

We offer specific lines, such as our Scotch Wall-Safe Tape, designed to be removed without damaging surfaces. Always check the product packaging for specific surface compatibility.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.

Do you offer bulk discounts for home office or commercial use?

Yes, we offer tiered pricing for bulk purchases on select items. Please visit our 'Bulk Orders' page or contact our corporate sales team for a custom quote.